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BUILD THE BUSINESS YOU ACTUALLY SET OUT TO CREATE

— with Edinburgh Small Business Mentor Sarah Connelly.

Expert strategy and real support — so you can lead your business with confidence, clarity, and a plan that actually works.

BOOK YOUR COMPLIMENTARY BREAKTHROUGH SESSION

WHAT DOES A SMALL BUSINESS MENTOR ACTUALLY DO?

You know your business has more in it. You can feel it.

The vision is clear. The ambition is real. And somewhere between the ideas, the day-to-day and the decisions, there’s a version of your business that’s even more you: sharper, more profitable, and a joy to run.

The founders who get there fastest haven’t magically found more hours. They’ve found a clear next move, a plan that fits their capacity and aspirations, and someone in their corner who can see what’s too close to see.

That’s exactly what I’m here for. Consider me your secret weapon. And let’s get it sorted.

a written 3-step priority plan for small business

You started this business because you had a vision. You believed in it. You still do.

And you’ve built something real: customers who love you, a business with a personality that’s unmistakably yours, proof that you can do this.
You’re the boss. You love it. Keeping the wheels turning is your job. Which is exactly why the projects you absolutely know would make the biggest difference keep sliding to next week. And next week never quite arrives.
Behind the scenes, it’s a different picture from the polished experience your customers see. There’s cash flow to keep an eye on, a to-do list that doesn’t quit, and a mind that’s still working full tilt at 10pm because there’s one more thing to figure out. (Very common in founder-led businesses. Very fixable.)
You’re a capable, driven founder, and capable founders don’t need rescuing. They need a second pair of eyes and a plan that fits the way they actually work.
But here’s what I know to be true: you don’t need more ideas, you need a clear realistic plan and the right person beside you to make it work.

I KNOW THIS WORLD FROM THE INSIDE — BECAUSE I LIVE IT.

I’ve spent 20+ years in the luxury goods sector and over a decade running my own boutique business, so I know the juggle between the day-to-day and the bigger picture, and how easily the projects that matter most end up waiting in your notes app.
I’ve built and rebuilt a business from the ground up. Overhauled the financial foundations. Evolved the client experience. Moved premises, changed the model, and transformed every touch-point from end-to-end, from scratch — without a template and without a safety net.
I know what it takes. I can spot the pitfalls. And I know exactly what it’s like to be so close to your own business that the next move is hard to see.
Edinburgh Small Business Owner, Sarah Connelly, Odyssey Boutique
Sarah Connelly's award-winning boutique, Edinburgh
Behind the scenes of luxury retail - small business owner working with a client
Sarah Connelly - Strategic partner for founder-led fashion & lifestyle brands | Fractional COO, Mentor & Wing-woman (business planning moodboard - web pic)
Which is why when someone shares their vision with me, something lights up. My mind is already mapping the path — the priorities, the sequence, the possibilities. I can see what they can’t see yet.
Helping a founder go from vision to clear, confident, and genuinely proud of what they’re building?
That is pure joy. (It’s also a little bit addictive.) And exactly why I built the support I wished I’d had.

IMAGINE THIS…

It’s Sunday evening, and you’re looking at the week ahead with something close to excitement.
Clear. Rested. And ready for the week ahead. Like you know exactly what this week is for.
The big decisions? Made. Confidently, and with a plan behind them.
The Pinterest board you’ve been building for your dream business? Starting to look less like inspiration and more like a hand-illustrated roadmap.
The business you’re building — the one you still absolutely believe in — beginning to feel like the one you imagined when you started.
Weekly planning ritual for overwhelmed small business founders, Sunday evening
Sarah Connelly - Strategic partner for founder-led fashion & lifestyle brands | Fractional COO, Mentor & Wing-woman (Sunday morning lifestyle - web pic)
You’re sleeping deeper. Breathing easier. And your shoulders have dropped from around your ears.
Your customers can feel the difference — the experience is sharper, more intentional, more unmistakably yours. Your team is clearer. Your decisions are faster. And the vision you’ve carried all along? For the first time, you can see exactly how to get there.
You take a day off. A real one. And the business carries on beautifully.
You always knew you were cut out for this. Now you can feel it.

SO. LET’S TALK ABOUT WHAT’S POSSIBLE.

Depending on where you are right now — what feels most exciting, or how much support you’re ready for — there’s a level of partnership designed specifically for you.
From a single focused hour (90 minutes actually — I like to over-deliver) to an ongoing embedded strategic partnership, every offer is built around one thing: getting you from where you are to where you want to be. With a clear plan, real momentum, and someone who actually gets it properly in your corner.
Whatever level of support is right for you right now — here’s what every single engagement looks and feels like:
– Bespoke strategy built entirely around your business, your goals, and your real life — no templates, no generic frameworks, nothing that isn’t specifically and deliberately yours.
– Every session ends with something real and tangible in your hands — a clear next step, a written recap, a decision made. Ideas turned into action, every time.
– Support that doesn’t clock off when the call ends — because the wobbles, the breakthroughs, and the “wait, should I actually do this?” moments don’t keep office hours.
– The kind of thinking partnership that makes everything click — and takes you further, faster than you ever would alone. (Buckle up!)
– And next-level cheerleading from someone who genuinely means every word and wants to see you win — because watching a founder realise her full potential never gets old. (Champagne and glitter cannons on standby 🥂🎉)

SMALL BUSINESS MENTORING FOR CUSTOMER EXPERIENCE-LED BUSINESSES ACROSS THE UK

Shops, studios, salons, galleries, florists, cafés — if you own it, you lead it, and the customer experience is everything, you’re in the right place.

Edinburgh-rooted. London-reaching. Working with ambitious founders wherever you are.

HERE’S HOW WE CAN WORK TOGETHER 👇🏼

Your Wing-Woman in Residence

From £1250 per month.

 

A bespoke, high-touch strategic partnership for founders across Edinburgh, London and the UK who want a trusted wing-woman closer to the business.

 

CLICK TO READ THE FULL EXPERIENCE

90-Day Needle-Mover

£1275

 

A done-with-you quarterly priority project for founders who want real small business growth — this quarter, not next year.

 

CLICK TO READ THE FULL EXPERIENCE

Review, Reset & Recharge

£1275 £695

 

A high-touch, on-site strategy day available across the UK — from Edinburgh to London and beyond — that helps small-business founders step back, see the whole picture, and leave with a clear, confidence-building plan you can actually use.

 

CLICK TO READ THE FULL EXPERIENCE

Power-Hour

£125

 

A focused video call, a written recap, and a 3-step priority plan — all in 90 minutes.

 

CLICK TO READ THE FULL EXPERIENCE

Sarah Connelly - Strategic partner for founder-led fashion & lifestyle brands | Fractional COO, Mentor & Wing-woman - Edinburgh London Ibiza

MY PROMISE TO YOU:

Working with founders I genuinely believe I can help is pure joy — which is why I’m selective about who I take on. Every engagement beyond the Power-Hour begins with a complimentary Breakthrough Session, so we both feel confident it’s the right fit before we begin.
What I promise to bring to every session is my complete expertise, full attention, and a strategy built specifically for your business, your capacity, and your vision. What I can’t promise is outcomes — because results depend on both of us. I’ll show up fully, every time. The implementation, the decisions, the follow-through — that part is yours. And when momentum dips (because it does, for everyone), I’ll be right there to keep you moving.

WHAT MY CLIENTS SAY…

Real founders. Real businesses. Real results.

“She’s like the best boss I have ever had, without actually being the boss.”— Emily, Strategic Advisor and Executive Coach
“Footfall rose by 77%, weekly sales conversions increased by 80%, and we saw a 184% uplift in sales compared to the same weekend the year before.” — Pirko & Amaury, Co-Founders, Planet A [Read the full story here.]
“You helped me realise I was operating more like a janitor than a strategic business leader.” — Mette Baillie, Founder, Freja Dress Design [Read the full story here.]
“If you’re drowning in your own to-do list and need someone to cut through the noise and get you moving, Sarah’s your woman.”— Katie Després, Constellations Facilitator, Yoga Teacher & Wellness Guide [Read the full story here.]
“You helped me set up a solid structure and before I knew it I was operating a profitable business. I can’t think of a better blessing for a start-up business than having you by their side.” — Lisa, Founder, Beaute at Blo
“I was having difficulty trying to figure where I actually wanted to take my business. You helped me map it out and gave me real direction. You encouraged me to do the work and gave me confidence in myself as a business owner when it felt like a hobby before.”— Vic, Founder, Nomad Make-up & Hairstyling

THIS IS NOT FOR YOU IF:

 

  • You’re still hoping the next course, DIY-tool, or Instagram influencer with a six-figure following will give you the silver bullet that fixes everything

     

  • You’re not quite ready to be honest about where your business really is right now

     

  • You’d rather keep spinning the plates than commit to actually putting a few of them down

     

  • You’re looking for a social media manager, a marketing agency, or someone to run your ads

BUT IF ANY OF THIS SOUNDS FAMILIAR — YOU’RE IN EXACTLY THE RIGHT PLACE:

 

  • You’re the founder of a shop, studio, salon, gallery or other owner-led business where the customer experience is everything, with real ambition and a vision you’re ready to bring to life

     

  • You’re ready for someone who genuinely gets the reality of running an independent, founder-led business, and sees the potential in yours

     

  • You want bespoke, practical, high-touch support — not another course, another framework, or another overwhelming to-do list

     

  • You’re willing to do the work — you just need the right person beside you to make sure it’s the right work

     

  • You’re ready to invest in your business — and you understand that the right support doesn’t cost you money. It makes you money.
Sarah Connelly - Strategic partner for founder-led fashion & lifestyle brands | Fractional COO, Mentor & Wing-woman

BEFORE YOU GO — ONE THING…

The mix of projects, plans, must-dos and urgent tasks will always be there, and left to run the week, they’ll keep winning. The things that matter most will keep sliding to next week. (And next week, as we know, never quite arrives.)
Because ambition without the right support is a very well-intentioned to-do list. Ambition with it? That’s a business that finally looks like the one you pictured.
The founders who make the most progress aren’t the ones who never wobble. They’re the ones who decided they didn’t have to figure it out alone.
You’ve read this far. You already know what you want.
The only question is when.
BOOK YOUR COMPLIMENTARY BREAKTHROUGH SESSION

NOT SURE WHERE TO START?

The 20-Minute Focus Audit is a free self-guided tool that helps you find your one clear priority right now. Get it here.

Prefer people to a PDF? Come sit in on HiveMind — a live small business mastermind where founders solve real things together, from £12.

The 20-Minute Focus Audit for fashion and lifestyle founders

FREQUENTLY ASKED QUESTIONS

What kind of businesses do you help?

I work with founders of independent, owner-led businesses where the customer experience is everything: shops, boutiques, studios, salons, galleries, florists, cafés, and any concept where the in-person experience is the heart of what you do. If you’re building something beautiful, high-touch and deeply personal, you’re in the right place.

What kind of things can you help me with?

Strategy, operations, customer experience, visibility, sales, offer development, pricing, team, communications — and everything in between. If it affects how your business performs, feels, or grows, it’s fair game. Not sure where to start? That’s exactly what your Breakthrough Session is for.

Can you help if I haven’t started my business yet or if it’s still a side hustle?

Absolutely. Whether you’re in the early stages of bringing a concept to life or ready to take your side hustle seriously, I can help. From initial ideation through to implementation — let’s build something brilliant, together.

Where are you based and can we work together if I'm not in Edinburgh?

I’m Edinburgh-based and work with owner-led businesses across the UK — including London, where I work regularly. My Review, Reset & Recharge immersive strategy day can be delivered anywhere, in your space or somewhere that inspires you. Wherever you are, we’ll make it work.

What is a Breakthrough Session?

A Breakthrough Session is a complimentary, no-pressure conversation — a chance for us to explore where you are, what you need, and whether we’re the right fit. You’ll leave with at least one clear, useful insight regardless of what you decide to do next. Think of it as the best business conversation you’ve had in a while — with someone who already gets your world.

Do I need to book a Breakthrough Session if I know I’m ready to jump right in for a Power-Hour?

Breakthrough Sessions are designed to make sure we’re a great fit before we begin. But if you’re confident a Power-Hour is right for you — or if we’ve worked together before and you just need a focused session to keep moving — go ahead and book directly. No Breakthrough Session necessary.

Can I do more than one Power-Hour?

Absolutely. The Power-Hour is designed for easy, ad-hoc access to strategic support whenever you need it — workshopping ideas, clarifying next steps, or keeping momentum high. No Breakthrough Session needed, just book directly and jump straight in.

Are sessions virtual or in-person?

Breakthrough Sessions are always held virtually. Beyond that, I love working in person wherever possible — and sessions can be tailored to whatever format works best for you and your location. Accountability and check-in calls are held via video.

Is what I share kept confidential?

Completely. Everything you share — the numbers, the challenges, the behind-the-scenes reality of your business — stays between us. Always. You can speak openly, think out loud, and be completely honest without any concern about who else might hear it. Ever.

What if I'm not sure I'm ready?

You don’t need to have everything figured out, tidied up, or perfectly articulated before you reach out. Some of the best conversations start with “I just know there’s more in this.” Come exactly as you are, and we’ll work with exactly that. Your Breakthrough Session is the perfect place to start.

What happens after I book?

You’ll complete a short, simple pre-session questionnaire at the time of booking your Breakthrough Session. This helps you get clear on what’s going on and what you’d most like to get from our conversation. Once that’s done, you’ll receive a warm welcome note with everything you need to know — date, time, meeting link, and a few housekeeping notes to make sure we hit the ground running.
After our session, you’ll receive a clear recap and your recommended next step — so you leave with clarity (and an actual Breakthrough), not just inspiration.

How is this different from business coaching?

A coach holds the space and asks the questions that help you find your own answers. That’s valuable — but it puts the thinking back on you. And you’re already doing all the thinking.
What I offer is a strategic partnership — practical, operator-level, and commercially grounded — with someone who has a genuine point of view, real experience in this world, and enough belief in you to champion you through every curveball, challenge, and ‘what the hell am I doing’ moment in between. I’m not reflecting your thoughts back at you. I’m thinking alongside you — and telling you what I actually see.

Why aren't your prices listed for Wing-woman in Residence?

Because bespoke support deserves a bespoke conversation. Every Wing-woman in Residence partnership is designed around what you specifically need — the shape of your support, the rhythm of our work together, and where you are in your business right now. Partnerships typically begin from £1,250 per month, and we’ll discuss what’s right for you in your Breakthrough Session.

READY TO BRING THE VISION TO LIFE?

You’ve read this far, so I know something resonated. Maybe it was the picture of that serene Sunday evening. Maybe it was simply the relief of finding someone who gets it.
Whatever brought you here — this is where it starts.
And we have literally run out of internet to regale you with more evidence that the strategic wing-woman you’ve been looking for is right here.
So now. Are you ready to make real progress (and profit!)? Book your complimentary Breakthrough Session below.
Let’s do this. ✨
BOOK YOUR COMPLIMENTARY BREAKTHROUGH SESSION
Sarah Connelly
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